History: Becoming a responsible company

Corporate Social Responsibility (CSR) shapes our approach to business. We leverage a variety of resources in pursuit of economically, environmentally and socially sustainable operations. Over the past 40 years, we have continuously made improvements across our operations. We understand that this entails an ongoing commitment to the well-being of our employees, the environment and the communities where we work.

Creating a better world to live and to work in, starts at home. It is with this in mind that we have aligned our business operations with the 17 Sustainable Development Goals (SDGs), a set of globally agreed targets to end poverty, protect the planet, and ensure prosperity for all. We try to advance the SDGs in every domain of our operations. Our effort to become a more responsible business is guided by our membership of the UN Global Compact (UNGC), the world’s largest corporate sustainability network. We adhere to the UNGC’s principles in the areas of human rights, labor, environment and anticorruption, and take actions that to embed them throughout our operations and supply chain. Every year we submit our UNGC progress report, which is increasingly important document for assessing suppliers in our sector.

To  ensure a data-driven, measurable approach to sustainability, we published our first Global Reporting Initiative (GRI) in 2016. Using GRI’s social, economic and environmental indicators allows us to accurately chart our contribution towards the SDGs and – equally as important – to identify areas for improvement moving forward. To activate our sustainability agenda, we follow the classic CSR pillars of People, Planet and Profit – also known as the Triple Bottom Line.

Social responsibility

We focus on creating a safe, diverse, merit-based working environment in Dubai and Pakistan that values teamwork yet allows for individual development. We invest in the communities where we work.

Through our family-run charity, the Bilqees Sarwar Foundation (BSF), we continue to expand our pledge to our communities. Our foundation focuses educational opportunities and improved healthcare services – as exemplified by our Bilqees Sarwar Hospital in Lahore, Pakistan. This world-class health facility with expert physicians provides free or subsidized health care to more than 12,500 people every month.

Economical responsibility

We are committed to entering new markets and creating fit-for-purpose and cost-effective products for the aid and relief, public health, and development sectors. We focus on financial sustainability, relying upon continuous innovation and product diversification. Our aim is creating maximum value for our clients and maximum impact through our products.

Environmental responsibility

At HSNDS, minimizing our ecological footprint is considered an incentive rather than a burdensome exercise in compliance. We are committed to reducing emissions and waste, while seeking to recycle and reuse across our production processes wherever possible.

HSNDS is committed to:

• Implement management system conforming to the requirements of ISO 14001:2015 and continually improving it by enhancing overall environment, health and safety performance.
• Implement initiative to prevent pollution, conserve natural resources and minimize effects of HSNDS’s operations on environment, health & safety.
• Reduce/eliminate occupational illness, injuries and incidents at work place.
• Continually improve work place conditions, taking into consideration, the changes in legislation, code of conduct requirements and other company requirements.

ANTI HUMAN TRAFFIC POLICY

HSNDS complies with all applicable laws and respects internationally recognized human rights where we operate. All labor must be voluntary. We do not engage in child labor, forced, bonded, or prison labor, slavery, trafficking of persons, or physical punishment. This anti trafficking policy is consistent with HSNDS’s Code of Conduct and expresses our firm commitment to protect and advance human dignity and human rights in our business practices.

Policy Statement

HSNDS prohibits trafficking in persons and slavery. HSNDSs and HSNDS’s contractors, vendors, suppliers, and others through whom HSNDS conducts business must not engage in any practice that constitutes trafficking in persons or slavery. This includes, but is not limited to, the following prohibited activities:

• Engaging in any form of trafficking of persons;
• Using force, fraud, or coercion for the purpose of subjecting a person to involuntary servitude, peonage, debt bondage, or slavery;
• Using forced labor in the performance of any work;
• Destroying, concealing, confiscating, or otherwise denying access by an employee to the employee’s identity or immigration documents, such as passports or identity card, driving license.
• Using misleading or fraudulent practices during the recruitment of employees or offering of employment, such as failing to disclose, in a format and language accessible to the worker, basic information or making material misrepresentations during the recruitment of employees regarding the key terms and conditions of employment, including wages and fringe benefits, the location of work, the living conditions, housing and associated costs (if employer or agent provided or arranged), any significant cost to be charged to the employee, and, if applicable, the hazardous nature of the work;
• Using recruiters that do not comply with local labor laws of the country in which the recruiting takes place;
• Failing to provide an employment contract, recruitment agreement, or other required work document in writing.
• HSNDS will not retaliate, and will not tolerate retaliation, against anyone who, in good faith, reports violations or suspected violations or assists in an investigation of a reported violation.

Social Policy

HSNDS will comply with all relevant and applicable legal requirements, client’s expectations and lnterndtional Standards to practice and demonstrate as a socially responsible organization. We shall achieve these by adopting a companywide culture, which will help to promote: a) lnvolvement of all employees in sustainability of SA8000 Standard requirements; b) Continual improvement initiatives in all social issues; c) Learning and training opportunities to all employees; d) Fulfillment of relevant statutory rules & regulations.